Pleased with Tauck, United

By Clara Roth
This item appears on page 52 of the May 2013 issue.
This is subscriber only post.
Get one year of online-only access — only $15!
Below is a sample of the article.
Please login or subscribe to ITN to read the entire post.

If you would like to read an issue from the archives that is free to nonsubscribers click here.

I was booked to go to Cuba with Tauck (800/788-7885) at the beginning of November ’12, but Hurricane Sandy closed Newark Liberty Airport. Tauck allowed me to cancel and applied all the money I had paid them to my next trip with them. 

United Airlines waived all fees for canceling my air tickets, Newark/Miami, so I was able to apply that money to a ticket for a future flight.

All I lost was the opportunity to visit Cuba in 2012 — that and my electricity, heat and hot water for six days! 

CLARA ROTH

Orange, NJ

Please login or subscribe to ITN to read the entire post.

I was booked to go to Cuba with Tauck (800/788-7885) at the beginning of November ’12, but Hurricane Sandy closed Newark Liberty Airport. Tauck allowed me to cancel and applied all the money I had paid them to my next trip with them. 

United Airlines waived all fees for canceling my air tickets, Newark/Miami, so I was able to apply that money to a ticket for a future flight.

All I lost was the opportunity to visit Cuba in 2012 — that and my electricity, heat and hot water for six days! 

CLARA ROTH

Orange, NJ