Travel agents can help

I would like to commend Kent Shamblin for his letter “Relies on Travel Agent” in the September ’09 issue. His recommendation to travelers to find a good professional travel agent is excellent.

I have been in the travel business for 20 years, and, when reading “Person to Person” in ITN, I find that many of the letters requesting information could be answered immediately by a reliable, experienced agent for little or no fee.

Some people say ‘Everything’s on the Internet and so why use a travel consultant?’ But if you Google “London Vacation” and then try to decide what to do with those 17.8 million responses, you might need some professional help.

I thank Mr. Shamblin for his support of the travel community.

KATHY MASON

Hilton Head Island, SC