The Florence tourist office (Ufficio Informazioni Turistiche, Borgo Santa Croce 29r, 50122 Firenze, Italy; phone 055 2340444 or visit www.tours-italy.com/florence/tourist_offices.htm) was really helpful when I wrote in March for maps to help me with my trip to Italy in September ’05. The office sent me not only maps but lists of museums (also showing opening times and admission charges), hotel listings and other brochures.
The office in Florence was easy to find. It is a 2-minute walk from behind Santa Croce Cathedral and the Santa Croce Piazza.
Especially helpful was Angela Della Gatta. Her English is flawless, and she seemed genuinely eager to help.
BRUCE KIELSMEIER
Klamath Falls, OR
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