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Visas and Passports

More on foreign-transaction fee

After sending ITN my letter about the foreign-transaction fee (FTF) imposed when I bought tickets from Aer Lingus with my Visa card (May ’10, pg. 14), I pursued the matter with Pentagon Federal Credit Union (PFCU) and learned the following.

The information linking the FTF with a currency-conversion fee was given to me in error by a PFCU representative. The FTF has no connection to currency conversion. In fact, the FTF was and can be charged where no currency conversion has taken place.

Notes from visit to China

I joined a group of 34 well-traveled people on May 14, 2009, for an 18-day trip to China with smarTours (New York, NY; 800/337-7773, www.smartours.com). It included a Yangtze river cruise and time in Hong Kong.

I highly recommend smarTours, which delivered a top-notch trip at a terrific value for the money. The cost was $3,099 per person, double occupancy, with air from JFK in New York. This included $185 for departure taxes/fees, in-country airfare and almost all meals. The single supplement ran $799-$999.

Shipping goods home

My wife, Kathy, and I took an “Ancient Kingdoms” tour to Southeast Asia with Overseas Adventure Travel (Cambridge, MA; 800/493-6824), Jan. 29-Feb. 21, 2009. This was an excellent trip on which to experience the four countries of Thailand, Vietnam, Cambodia and Laos, but I am writing about another matter that may be of interest to travelers.

During a stop in Vietnam, we purchased a decorative stone lantern and paid to have it shipped to our home in the States ($200 lantern plus $80 shipping). We put it all on a Visa card.

Refunding made disadvantageous

After booking, on Air Berlin’s website (www.airberlin.com) on Feb. 9, 2009, a round-trip flight between New York and Düsseldorf in May, I unhappily discovered that reserving two economy seats would cost an additional €60, or $86, round trip. Nevertheless, on Feb. 20 I phoned Air Berlin’s US office (866/266-5588) and paid this amount to ensure that my wife and I would have adjacent aisle and window seats.

Complications charging rental on two cards

ITN printed a reader’s letter titled “Sky-high Charge for Scratch” back in the May ’08 issue, page 30. It prompted another reader to send in the following account of a similar experience with the same auto rental office the year before, one with a twist. — Editor

Through Auto Europe, my husband and I rented a car from National Car Rental at the Frankfurt Airport in Germany for 36 days in April-May ’07.

Zierer owned up

I had Zierer Visa Service (multiple offices but based in San Francisco, CA; 866/788-1100, www.zvs.com) get me a visa for Brazil in September ’08, several months ahead of a Princess cruise I was about to take. I received the visa in about three weeks.

At the end of my Venice-Manaus Pacific Princess cruise, Nov. 28-Dec. 19, 2008, the ship’s purser informed me that Princess Cruises had paid a fine of $359 levied by Brazilian Immigration and before getting my passport back I had to reimburse the cruise line.

(Not) taking food into Chile

Arriving at the Santiago International Airport, Dec. 18, 2008, I went through Immigration and then Customs. As a frequent traveler to less-traveled parts of South America, I am used to bringing snacks in case we miss meals. On this trip I had brought a new, unopened bag of dried peaches from Costco, an unopened bag of dried apricots from Fresh & Easy, trail mix in a baggie and unsalted almonds in another baggie.