Refunding made disadvantageous
After booking, on Air Berlin’s website (www.airberlin.com) on Feb. 9, 2009, a round-trip flight between New York and Düsseldorf in May, I unhappily discovered that reserving two economy seats would cost an additional €60, or $86, round trip. Nevertheless, on Feb. 20 I phoned Air Berlin’s US office (866/266-5588) and paid this amount to ensure that my wife and I would have adjacent aisle and window seats.
