Skip to main content

Cruise

Line canceled shore tour, charged cancellation fee

In August ’07 my husband, Robert, and I booked a 14-day South America cruise on the Norwegian Dream; we would leave Buenos Aires, Argentina, on Feb. 3, 2008. At the same time, we booked a shore excursion, “Antarctic Flightseeing,” online for $2,199 per person. We received written confirmation from Norwegian Cruise Line (NCL) that same month.

In November ’07 we made our final payment on the cruise, and in December we received our itinerary and confirmation of the shore excursion.

Catching up with the ship

My husband, Lynn, and I were to join my parents in Philadelphia where all four of us would continue on to England and begin our anticipated 2-week Baltic cruise aboard Celebrity Cruises’ Constellation, June 2-16, 2007. (For the cruise, two of us paid a total of $8,768, which included airfare and $518 for trip insurance.)

Uncomfortable on board

Experienced river cruise travelers, we took the 12-day Ukraine trip “Footsteps of the Cossacks” on the Viking Lavrinenkov with Viking River Cruises, Sept. 24-Oct. 6, 2007.

The cost was about $2,900 without airfare, and we also had several discounts given at different times. Most shore excursions were included, the exceptions being concerts, wine tasting, etc.