AA, Delta vs travel sites

This item appears on page 75 of the February 2011 issue.
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American Airlines (AA) no longer will list its flight information nor sell tickets through the travel websites Orbitz and Expedia, and Delta Air Lines has stopped providing rate and flight information to CheapOAir, OneTravel and Bookit.

AA said it can make more personalized offers on its own website and cited a need to stop paying fees to companies that distribute flight info.

Consumer advocates claim that this trend will reduce the ability of people to compare fares and book separate legs of a flight on different airlines.

Information-aggregate websites like Kayak.com have not yet been affected because they only show rate comparisons, then provide click-throughs to the airlines’ websites for bookings.

Please login or subscribe to ITN to read the entire post.

American Airlines (AA) no longer will list its flight information nor sell tickets through the travel websites Orbitz and Expedia, and Delta Air Lines has stopped providing rate and flight information to CheapOAir, OneTravel and Bookit.

AA said it can make more personalized offers on its own website and cited a need to stop paying fees to companies that distribute flight info.

Consumer advocates claim that this trend will reduce the ability of people to compare fares and book separate legs of a flight on different airlines.

Information-aggregate websites like Kayak.com have not yet been affected because they only show rate comparisons, then provide click-throughs to the airlines’ websites for bookings.