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My husband and I have used Untour many times and have always been happy. We have been to Switzerland and really like using the trains. Apartments have been very nice and chosen for our convenience. We have also done cities - Prague, Budapest, Vienna with them and that worked very well. We did Germany in a castle setting and also had a nice apartment and rental car worked out well. If you don't want to drive, Switzerland and the city tours are a good bet. The optional tours have been interesting and just doing things on our own has always worked well for us. Good luck. Carol