Comfort on TAM

This item appears on page 16 of the May 2010 issue.

My friend Mike and I took a trip to Brazil, Oct. 29-Nov. 16, 2009. It was our first experience with TAM Airlines (in the US, phone 888/235-9826).

All of our encounters with TAM’s airport agents were very pleasant, as they were gracious and most helpful (especially since neither of us speaks Portuguese).

Their flights were very comfortable, with good-size seats and nice legroom, and their service was very nice. A hot sandwich was served each time, and among the free-drink options were beer and wine.


Tucson, AZ