Travelers' Intercom

Impressed with actions of China Focus

In April ’03 we were scheduled to depart for China on a tour with China Focus Travel (870 Market St., Ste. 1215, San Francisco, CA 94102; phone 415/788-8660, fax 415/788-8665 or visit www.chinafocustravel.com). Two weeks prior to our departure, China Focus canceled our tour due to the SARS outbreak. They did it to protect their customers and at a great financial loss to themselves. Within weeks they had mailed us a check for a complete refund.

We have talked and read of other tour companies that did not cancel or refund. We were very grateful we had chosen such a reputable company to travel with, and we look forward to touring China with them in 2004.

BEA REAK
Saratoga, CA

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